FAQs

An air ambulance is an aircraft used for emergency medical assistance in situations where a patient's condition or medical needs require long-distance transportation that cannot be effectively done with a ground ambulance. Reasons for an air ambulance can include when a patient needs medically-necessary care not available at the hospital or facility they are at. Sometimes, air ambulances are used to move a paitent who cannot fly commercially closer to their family to facilitate a recovery (though this is less-likely to be covered by insurance). Air ambulance crews are supplied with equipment that enables them to provide medical treatment to a critically injured or ill patient. Common equipment for air ambulances includes ventilators, medication, an ECG and monitoring unit, CPR equipment, and stretchers.

Seek an established company that owns and operates it own equipment and has a full-time dedicated staff. The company should be certified as an air ambulance service by the FAA and should have all related licenses and insurance.

Cost depends on several factors, including distance and patient needs. Call us to speak to representative and get a quote, as each flight is specifically configured to the medical needs of the person being transported. Multiple payment options are available, including medical insurance, third-party billing, credit card, and personal check (with credit card guarantee).

Our quote covers all expenses, from bedside to bedside. There are no hidden fees.

Yes we accept commercial insurance, we work to get preauthorization for each flight.

We have room for one family member on most flights.

Medway has ICU-level medical equipment on board; we have all the equipment that you would find in a fully-equipped medical facility.

We provide:

• critical care transport
• air medical evacuations
• life flights
• routine healthcare patient transport or escort on commercial flights

Medway’s medical team includes staff of licensed physicians, ICU & CCU registered nurses, pediatric nurses, paramedics and respiratory therapists who are certified in Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS).

Medway is among the few air medical transport companies to accept neonatal and other specialized pediatric cases.

Medway Air Ambulance is the top choice in Medical Air Ambulance Transportation!