Frequently Asked Questions
What is an air ambulance?
An air ambulance is an aircraft used for emergency medical assistance in situations where either a traditional ambulance cannot easily or quickly reach the scene or the patient needs to be transported to a distance where air transportation is most practical. Air ambulance crews are supplied with equipment that enables them to provide medical treatment to a critically injured or ill patient. Common equipment for air ambulances includes ventilators, medication, an ECG and monitoring unit, CPR equipment, and stretchers.
What should look for in an air ambulance company?
Seek an established company that owns and operates it own equipment and has a full-time dedicated staff. The company should be certified as an air ambulance service by the FAA and should have all related licenses and insurance.
How much will transport cost and how can I pay?
Cost depends on several factors, including distance and patient needs. Call us to speak to representative and get a quote. Multiple payment options are available, including credit card, personal check (with credit card guarantee), insurance and third-party billing (with prior approval).
What does your quote cover?
Our quote covers all expenses, from bedside to bedside. There are no hidden fees.
Do you accept insurance?
Yes. Prior approval is required; call us for details.
How many other people can we bring?
There is space for up to three people, depending on the aircraft.
What type of medical equipment is on board an air ambulance flight?
Medway has state-of-the-art medical equipment on board; we have all the equipment that you would find in a fully-equipped medical facility.
What service does Medway Air Ambulance provide?
- critical care transport
- routine healthcare patient transport or escort on commercial flights
- air medical evacuations
- life flights
What kind of medical personnel does Medway Air Ambulance provide?
Medway has a full-time staff of licensed physicians, ICU & CCU registered nurses, pediatric nurses, paramedics and respiratory therapists who are certified in Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS).
Does Medway Air provide neonatal or pediatric team to transport infants and small children?
Medway is among the few air medical transport companies to accept neo-natal and other specialized pediatric cases.